Supply-Only vs Supply and Install — Which Is Right for You?
Quick answer: Choose supply-only if you have your own installer or builder, you're a confident DIYer, or you live outside our install areas — we deliver Australia-wide. Choose supply and install if you want one company handling everything from measure to finished floor, with nothing to organise. Both get you the same quality floors.
Supply-only — you buy, you choose who installs
How it works: you choose your floor, order online or over the phone, and we deliver it to your door. Your installer, builder or you take it from there.
Good: Use the installer or builder you already trust
Good: Great for DIYers and renovators doing it in stages
Good: Available Australia-wide
Good: Order when it suits you — delivery usually 1–2 business days metro, 2–5 regional
Watch out: You organise the installation and preparation yourself
Best for: builders, renovators, handy homeowners, and anyone outside our install areas.
Read how it works step by step: buying flooring online.
Supply and install — we handle it all
How it works: we measure, quote, supply and install. One company is responsible from quote to finished floor.
Good: Nothing to organise — we look after measuring, delivery and installation
Good: One point of contact for questions
Good: Preparation, trims and finishing planned from the start
Good: Free measure and quote
Watch out: Only available in our install areas
Best for: busy homeowners, families, and anyone who wants it done properly without the hassle.
Our install areas
We supply and install in Brisbane, the Gold Coast, Coffs Harbour, Grafton, Yamba, Port Macquarie and Sydney, plus surrounding areas. Not sure if you're covered? Contact us or book a free measure and quote.
Outside those areas? Supply-only is available Australia-wide.
Side by side
Who installs — Supply-only: You, your builder or installer · Supply and install: Us
Availability — Supply-only: Australia-wide · Supply and install: Our install areas
Measure — Supply-only: You measure (or your installer) · Supply and install: Free measure and quote
Organising trades — Supply-only: You · Supply and install: Us
Floors available — Supply-only: Full range · Supply and install: Full range
Best for — Supply-only: DIY, trade, regional · Supply and install: Hands-off homeowners
Questions to ask yourself
Do I have someone reliable to install it?
Do I have the time to organise preparation, trims and furniture moving?
Am I in one of the install areas?
Would I rather have one company responsible for everything?
If you answered "no" to the first two, supply and install is usually the easier path.
Builders and trades
Builders, renovators and installers can buy supply-only for their projects. See flooring for builders.
Frequently asked questions
Is the flooring the same either way?
Yes. Same floors, same quality, same samples.
Can I start with supply-only and get help later?
Of course — just contact us.
Do you price-match?
Yes. Get a written quote from another supplier and we'll beat it by $1 per m². See our price beat guarantee.
Start with samples
Whichever way you go, start by ordering up to three free samples ($19.90 flat postage) from our flooring range.
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